por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
Customer support at homeworkforschool.com is wonderful! They answered all of my questions, Despite the fact that it was Pretty much midnight when I contacted them.
I attempted to utilize a $500 vacation voucher to get a modern flight and I was not able to do so as American Airlines refused to just accept the voucher. Please notify vacationers to help keep their seats rather than be scammed by these fictitious vouchers that AA presents for vacationers to surrender their seats.
touring from Miami to Lima on Saturday March 21 regardless if I reserve the seats beforehand I obtained the final row on the appropriate aspect from the window plus the seat did not go earning my flight tough ., on the best way back again on flight # 918 the service was worst. from your sign in I had to open my accommodate conditions to even up the weigth . Once i supply to pay for The three more lbs they try to demand me $ 180.00per suit circumstance. staying away from to pay $ 480.00 I had to go on he flooring to move close to my belongins ,I needed to go back to the counter since out seats ( we were # 10 on line at check in ) were separates, after that we had to keep going for walks around the gates since the counter staff hardly ever gave us the gate number, ( when i check with in regards to the gate details to a different amercian ailines personnel in gate 26 he pointed into the gate screan ) this time the seats felt smaller that usual , the meals was horrible, the bread was so really hard , the lettuce to the salad appear previous , I returned the foodstuff exactly the same way which i obtained it, the light turns off while im reading severeal moments that I had to maintain my finger within the swap to continue studying right after 5 terrible hours I bought to your conclusion that I wont travel on American Airways once more
I would favor to fly this Monday vs Sat but was informed I might be charged a charge. That’s outstanding , taking into consideration I happen to be traveling with American for over six yrs and would hardly ever look at traveling with any person else at any time.
Walberg transformed my seats.I think the personnel inUS air is incredibly rude and I don’t would like to travel any longer
To begin with, significant thanks and shout out in your Cust Svc rep Laura. She may be very welcoming and was able to handle my trouble immediately. You need to experience incredibly fortuitous to acquire her as an staff.
all to frequently, administration is contacted when things go Mistaken…it's not one of those letters…..i am speaking to american Airways customer service as a result of an exquisite flight attendant named MARITA LORDI (FA #9
I approached the agent from the name of “Susan A” and greeted her that has a “Very good Early morning!” Her reaction was a blank stare like I had no enterprise becoming there then a glare when I asked her if she was readily available.
We've been so incredible upset with this sort of mis-therapy and poor management by American Airways and will never fly you once again.
Past thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I am able to’t tell you adequate about the excellent service I obtained. I asked for a wheelchair for the two airports plus the chair and attendants were being right there and went above and over and above the call to duty.
I am sorry to state that our experience within the AA counter in Newark was under stellar – Of The 2 shopper service reps in the counter assisting travellers examining in, a person devoted her time to ONLY First-class passengers, and another girl seemed to do as small as you can – far too occupied worrying about what Absolutely everyone else was carrying out – all apart from what she can be carrying out! As the line grew longer, the significantly less interested she became, and her Frame of mind was horrific – It took us significantly less time and energy to get into the Airport than it did standing in line to examine in! (in excess of an hour or so with only 4 persons in front of us). By the point we stepped up into the counter – a fresh agent obtained on board – we had to “calm ourselves down” – you can imagine how the opposite forty or so folks started to come to feel behind us! As you regularly attempt to inform us, you “care” in regards to the passenger, and this personal could use a little Frame of mind adjustment – or uncover her Yet another situation!
My spouse and I not long ago took a visit to your Virgin Islands and returned on three/eleven/thirteen. Our Flight property on American Eagle flight 4891 was delayed for take-off from St Thomas to San Juan. We were being alleged to capture a connecting flight, American Airways flight 1454 from San Juan to JFK in The big apple following a 2 hour layover. We were being reassured in St. Thomas that we would make our link and that the airplane would anticipate the connecting travellers. When we arrived in San Juan we found our flight had previously taken off. In seeking to solve this we had been scolded for going to the Erroneous counter (We were being sent by an American Eagle personnel to your American ticket counter). Incredibly while, While we experienced dedicated that “faux pas,” he was in the position to print a Jet Blue ticket from his American terminal! Fortunately we were last but not least on our way to our spot – JFK in The big apple. When we asked about our baggage the American agent in San Juan wasn’t confident what to tell us. He said that they had likely skipped the flight to JFK too but to examine after we arrived there. As we anticipated, our bags didn't follow us to New York so we submitted a claim and had been despatched on our way back to Lisbon, her explanation CT 3 hours clear of The big apple. The following morning, on three/eleven/thirteen, we termed American Airlines about our luggage Which’s where by the runaround began. We have been originally informed that our bags SHOULD have produced it to JFK that early morning but they could not tell.
Ticket #2836 Dallas, Tx to Lawton, Ok March twentieth did NOT join from Raleigh, NC flight 168….was in excess of booked and flight didn't ensure it is to Dallas for connecting flight. They stated they did not Have a very hotel for me in Dallas, I used to be trapped at airport til early morning of 3/21/sixteen…this induced me to overlook each day of labor & it was quite possibly the most depressing evening of my daily life…they gave me a food items vocher for $twelve for supper which I'd so as to add income too, to take in!